GetSmarter | Support Center

Live Tutorials

System requirements
Please Note: Adobe Connect is NOT mobile compatible, so if you use a tablet or phone to connect to your Live Tutorial, you will experience issues such...
Thu, 27 Jul, 2017 at 11:19 AM
Getting started with Live Tutorials
Live tutorials are an excellent way to interact with your Head Tutor or tutor and cover difficult sections of work in a supported environment. However, i...
Thu, 27 Jul, 2017 at 11:18 AM
Signing in
Step 1: Ten minutes before your live tutorial begins, click on the URL link to the meeting room available in the live tutorial activity on the VLE’s mod...
Thu, 27 Jul, 2017 at 11:17 AM
Setting up your microphone and audio
Before making any changes to your microphone and audio setup, it is advisable to first run through the Audio Setup Wizard. for more information on how...
Thu, 27 Jul, 2017 at 11:16 AM
Communicate using the chat feature in the Adobe Connect Live Session Room
Step 1: To use the chat area in the meeting room on the right hand side of the screen, type your message in the chat space provided and press enter on ...
Mon, 17 Sep, 2018 at 3:38 PM
How to use the Notes pod
Each Breakout Room contains a Notes pod for typing up your ideas Step 1: Click inside the text area. A blinking cursor will appear. Step 2: Type y...
Thu, 27 Jul, 2017 at 11:15 AM
Troubleshooting Adobe Live Tutorial issues
How to avoid technical issues in your Live Tutorial: 1. Minimise other demands on your computer You should not run other applications in the ...
Thu, 27 Jul, 2017 at 11:14 AM
How to troubleshoot microphone and audio issues
Setting up Audio and Microphone for Live Tutorials Before you begin your Live Tutorial, run through the Audio Setup Wizard. To do this, select M...
Thu, 27 Jul, 2017 at 11:13 AM
Interacting on a YouTube Live Session
This step-by-step guide will assist you in setting up a YouTube Channel. This is a requirement if you wish to interact in a YouTube live session. You wi...
Mon, 18 Jun, 2018 at 10:17 AM