GetSmarter | Support Center

How to update your profile

Modified on: 2018-02-26 11:56:53 +0200


Once you are logged in you will see a screen similar to the one below:

By accessing your profile page you will be able to edit your “General” details, add a description to your profile, edit your address and upload your profile picture.

Step 1: Click on your user options drop down menu (found on the top right-hand side of the page), select "PROFILE" and then click "EDIT PROFILE". This will open your profile and all the available options.


Step 2: On this screen, you will see a list of available fields for you to update. Once you have added the relevant information, scroll to the bottom of the page and select “Update profile”.



Please Note: The fields marked with a red star (such as City, Postal Code and Country) are required fields. You will not be able to save changes and proceed until these fields have been updated.


Uploading your profile picture

Step 1: Select “EDIT PROFILE” as instructed in step 1 above; scroll down to find the “User picture” field.

Step 2: Select “User picture”; a box and description field will appear.

example of profile picture upload feature


Step 3: You can either use the drag and drop function to add your picture to the "New picture" box or you can use the file picker option.

Step 4: The drag and drop option requires you to simply drag the picture from its location on your computer directly into the box provided.

Step 5: To use the file picker option click into the box where the blue arrow appears and choose a file using the file picker (as depicted below).


https://getsmarter1.zendesk.com/hc/en-us/article_attachments/200817421-3.png



Step 6: Select “Upload this file” once you have located your image. Allow your picture to load completely; a document icon will appear in the box once the upload is complete.

Step 7: Click “Update profile” to save your picture.

If you require further assistance please do not hesitate to email us on help@getsmarter.com or if you prefer speaking to us, please call us on: 


UK: +44 20 3670 1791

US: +1 617 861 4750
Global: +27 21 830 9200


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