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Live Tutorial etiquette guide

Modified on: 2017-07-27 11:47:17 +0200


The Adobe Connect live tutorials scheduled in this course are an excellent way for you to interact with your peers and engage in real-time discussion on important course content. Knowing how to use the live tutorial platform properly and preparing thoroughly for each session will optimise your experience by allowing more time for meaningful group discussions within the allocated timeframe.


Follow the tips in this etiquette guide to get the most value from live tutorial sessions.

Before your live tutorial session

Prepare for your live tutorial by doing the prescribed reading and watching the module videos before logging to your session. In many cases, your breakout room discussions will be based on a specific piece of course content, such as a case study, a research task, or a question in an activity submission. Working through the relevant course content in advance so that you are well-informed will make group discussions more valuable to you and your peers.

Arrive early 
Whenever possible, try logging in 5–10 minutes before the specified start time. Arriving a few minutes early will give you some extra time to set up your audio and microphone. Arriving late means that setting up will cut into valuable time that you and your group could rather spend discussing course content.

During the session

In the main room
If, after following the setup instructions, your technical issues persist, please allow your facilitator to continue with the session. It is best to submit a query to technical support after the live tutorial, instead of holding up the session in an attempt to resolve your technical problems. The most important thing is that you keep up with the pace of the tutorial so that you can benefit from the content covered.

Use the chat box 
The chat box is a great way to communicate with your peers and your facilitator when your microphone and audio aren’t working. However, the chat box is not a space for complaints about ongoing tech problems or to make unrelated comments; keep chat box posts short and relevant to the content of the live tutorial session. Remember, your breakout room also has a chat box, which you can use to communicate with your peers if your microphone isn’t working.


In the breakout room

Appoint roles 
Before you start discussing the topic, your group needs to appoint a coordinator to keep the discussion on track, a scribe to make notes, and a spokesperson to report back to the main room. Aim to assign these roles within 2-3 minutes. You can nominate yourself or call on someone to take on one of the roles. Your group can also decide on how roles will be assigned on a rotational basis. It is best for everyone to get a turn at fulfilling a role, so please avoid appointing the same people for all live tutorials.

Begin the discussion 
After appointing a coordinator, a scribe and a spokesperson, your group can begin discussing the question or task assigned to you. Remember, even though this is a virtual classroom, you are still expected to treat your peers the same as you would in a contact-based environment. Don’t talk over each other, rather listen carefully to whoever is speaking, be polite and respectful when responding to someone’s comments, don’t dominate the discussion, and give everyone a chance to speak.

Use the Notes pod 
Your scribe should be the only person editing your group’s Notes pod. However, if for any reason your scribe is unable to make notes, someone else in the group may edit the Notes pod. Please avoid having several people edit the Notes pod at once. Remember to keep your notes clear and organised to avoid confusion or difficulty while reporting back to the main room. In addition, if you would like to save your notes, you can export them as a Rich Text Format file to your desktop. Do this before your breakout session runs out, as you won’t have the option once you return to the main room.

Upon returning to the main room

Report back 
Your facilitator will ask the spokesperson in your group to report back on the main points you discussed. Remember to keep your feedback clear and concise to allow enough time for all groups to report back. If you feel your group’s spokesperson left out something important, raise your hand to indicate that you’d like to add a point. If there is enough time your facilitator will activate your microphone and allow you to speak; otherwise, you may add your comment in the chat box.

Listen carefully
After your group’s spokesperson has reported on your discussion, listen to what the other groups discussed, as there may be valuable information you can take away. Once all the groups have reported back, be sure to listen to your facilitator’s consolidated answer and wrap-up.

After the session

Once your session is complete, you can return to the VLE to complete the associated activity or visit the discussion forums to continue discussing the content with your peers. This is a great way to wrap up any outstanding points that you did not find time for during your breakout room session.

Group project virtual meeting rooms

While the virtual meeting rooms provided for discussing your group projects are not as structured as those scheduled in the course calendars, you are encouraged to follow the same etiquette in order to get the most out of the time you have. You may also find it useful to determine an agenda for your virtual meeting and post it in your project group’s discussion forum, so that you are clear on which points need to be covered, and all group members can come prepared.


If you require further assistance please do not hesitate to email us on help@getsmarter.com or if you prefer speaking to us, please call us on:

UK: +44 20 3670 1791
US: +1 617 861 4750
Global: +27 21 830 9200


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